Information for workers
Version 2026-11-10
Who handles your data
Unai Orive (Pulcria), tax ID 47941116P, Carrer de Provença, 5, Barcelona, is the company responsible for your data. For any question or to exercise your rights: hola@pulcria.com. The company uses the Pulcria app; its provider only handles your data on the company's behalf.
What the app does with your data
- Clock-ins: the time you start, finish and take breaks. It is required by law (art. 34.9 of the Workers' Statute) and is kept for 4 years. You can check your clock-ins in the app at any time.
- Location: the app takes your location only at the moment you clock in or out, to check that you are at the workplace. It does not follow you during the day or outside working hours (art. 90 of Organic Law 3/2018). If you are outside the workplace, the clock-in is still accepted and the office reviews it. That location is kept with the clock-in, for 4 years.
- Photos, reports and voice notes: the ones you send about the service. They are used for quality control and can be shown to the client without your name. Do not take photos with people in them.
- Rota, absences and leave: to organise the work. The medical reason for sick leave is never stored.
- What the client sees: the company or accommodation where you clean can see your first name and the initial of your surname, and what time you arrive and leave only at their site. They never see your phone, your ID, your payslips or your clock-ins at other sites.
- Training, protective equipment and medical check-ups: to comply with occupational health and safety. For check-ups only the dates are kept, never diagnoses.
- Translation: if notices are translated into your language, the text of the notice goes through an automatic translation service.
- Phone notifications: if you turn them on. We respect your right to digital disconnection (art. 88 of Organic Law 3/2018): notifications are about your work and you can turn them off.
Automatic suggestions
The app can suggest how rooms or the rota are shared out, based on the floor, standard times and availability. A person in the office always reviews and decides, never the app alone.
Corrections to clock-ins
If the office corrects a clock-in, the original is not deleted: the correction is kept with its reason, and you can see it and say whether you agree.
Your rights
Access, rectification, erasure, objection, restriction and portability at hola@pulcria.com. We will answer within one month. You can also complain to the Spanish Data Protection Agency (www.aepd.es). If the company has workers' legal representatives, they have been informed about this system.
*Translation for information purposes. The Spanish version prevails.*